Wholesale Policies

This document outlines the terms and conditions for businesses interested in purchasing products from Refiill Station at wholesale pricing for resale.

 

1. Wholesale Account Requirements

 

• Application: All potential wholesale partners must submit a formal application, which can be started by emailing contact@refiillstation.shop.

• Verification: We require a valid business registration number or VAT ID to verify your status as a legitimate retailer.

• Minimum Order Quantity (MOQ): Wholesale orders must meet a minimum product quantity or a minimum value per order.

  • Initial Order: [Insert Minimum Initial Order Amount or Quantity]

  • Reorders: [Insert Minimum Reorder Amount or Quantity]

 

2. Pricing and Payment

 

• Wholesale Pricing: Approved partners will receive a confidential price list detailing wholesale costs, which are subject to change without notice. Prices are exclusive of VAT and shipping costs (unless otherwise negotiated).

• Payment Terms:

  • Upfront Payment: All initial wholesale orders require 100% payment upfront before production or shipment.

  • Payment Methods: We accept secure payments via BACS transfer or major credit cards (via invoice).

  • Net Terms: Net 30/60 terms may be offered to established customers upon approval of a credit application.

 

3. Ordering and Shipping

 

• Order Placement: Orders must be submitted via an official Purchase Order (PO) to contact@refiillstation.shop.

• Processing Time: Wholesale orders require a handling time of [Insert Number] business days due to the volume.

• Shipping Costs: Wholesale partners are typically responsible for all shipping, freight, and insurance costs. We will provide an estimated shipping cost upon order confirmation. We primarily use [Specify Carrier, e.g., Pallet Freight or DHL Business].

• Risk of Loss: Title and risk of loss pass to the purchaser upon shipment of the goods.

 

4. Wholesale Returns and Warranty

 

• Retail Policy Exclusion: Our standard 90-Day Retail Refund & Returns Policy does not apply to wholesale orders.

• Damaged Goods: Any discrepancies, errors, or defects must be reported to Refiill Station within 5 business days of receiving the order.

• Returns: We do not accept returns on unsold wholesale inventory. Returns are only accepted for goods that are defective or damaged upon receipt.

 

5. Resale and Branding

 

• Resale Channels: Wholesalers are authorized to sell our products through their physical retail locations and their own e-commerce websites. Sales through unapproved third-party marketplaces (e.g., Amazon, eBay, other platform specific) may require prior written permission.

• Intellectual Property: You may use our product images and descriptions solely for the purpose of reselling our products. All trademarks, copyrights, and branding remain the exclusive property of Refiill Station.