Billing Policy

This document outlines the policy governing payment, pricing, and all financial transactions for purchases made at Refiill Station. By placing an order with us, you confirm your acceptance of this policy.

 

1. Currency and Pricing

 

  • Currency: All product prices and transaction costs are listed in Great British Pounds (£ / GBP).

  • Final Cost Disclosure (GMC Requirement): The final amount you pay at checkout will clearly represent the total cost of your purchase. This total includes:

    • Product Price(s).

    • Shipping Costs (which are £0.00 as we offer free shipping within the UK).

    • Any mandatory UK sales taxes (e.g., VAT).

 

2. Accepted Payment Methods

 

We securely accept the following methods of payment:

  • Major Credit and Debit Cards (processed via third-party gateways)

  • PayPal

  • Shopify Payments

We reserve the right to change or update accepted payment methods at any time.

 

3. Payment Processing and Security

 

  • Security: All financial data transmission is protected by SSL technology (Secure Socket Layer) to ensure a secure transaction environment.

  • Data Protection: We use trusted third-party payment processors to handle all payment data. We do not store or retain your full credit card number or sensitive financial details on our servers.

  • Authorization: By submitting an order, you confirm that you are the authorized user of the payment method provided and that the payment details are accurate.

  • Timing: Payment is typically charged immediately upon order confirmation.

 

4. Order Cancellation and Refunds

 

If we are unable to process or fulfill your order, or if you request a cancellation before the item is shipped, a full refund will be processed back to your original payment method. For details on refunds after an item has been shipped, please refer to our Refund & Returns Policy.

 

5. Contact for Billing Issues

 

If you have any questions or concerns regarding a bill, charge, or payment, please contact us immediately so we can resolve the issue:

  • Email: contact@refiillstation.shop

  • Phone: +44 033 907 - 9616

  • Address: 128 City Road, London EC1V 2NX, UK

Free shipping

Always free, fast, and delivered in just 2-4 business days.

Customer service

Our friendly UK-based team is ready to assist you.

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Secure payment

All transactions are protected by SSL Encryption. We never store your card details.