Report Security issues

At Refiill Station, we take the security and privacy of our customers and our systems seriously. We welcome reports from security researchers and the community regarding any potential vulnerabilities or security flaws they discover on our website or within our systems.

1. How to Report an Issue

If you discover a potential security vulnerability, please report it to us immediately using the dedicated email channel below:

• Dedicated Security Reporting Email: contact@refiillstation.shop

In your report, please include:

1. A detailed description of the vulnerability and where it was discovered (e.g., the URL, the feature used).

2. Clear, step-by-step instructions or proof-of-concept code that allows us to reproduce the vulnerability.

3. Your contact details (optional, but requested for follow-up).

2. Our Commitment

We commit to the following when you report a security issue:

• We will acknowledge receipt of your report within 3 business days.

• We will work quickly to investigate and resolve all legitimate security vulnerabilities.

• We will keep you informed of our progress.

3. Guidelines for Responsible Disclosure

To protect our customers and systems, we ask that you adhere to the following guidelines:

• Do Not: Publish, share, or disclose the vulnerability to any third party (including on social media or in public forums) until we have had sufficient time to analyze and fix the issue.

• Do Not: Access, modify, or destroy any user data.

• Do Not: Use automated scanning tools, brute force attacks, or denial-of-service (DoS) attacks against our infrastructure.

• Do Not: Engage in phishing or social engineering against our staff or customers.

We believe that working together is the best way to ensure the security of Refiill Station.

4. General Contact Information

If your inquiry is not related to a security vulnerability, please use our general contact information:

• Business Address: 128 City Road, London EC1V 2NX, UK

• Phone Number: +44 033 907 - 9616