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FAQ
Have questions about our products, shipping, or service plans? We've gathered answers to our most common inquiries below. If you don't see what you need, please contact our support team at
+44 033 907 - 9616 or contact@refiillstation.shop.
How do I refill this product at home?
Simply transfer the refill pack contents into your permanent, reusable container. We recommend using a funnel for liquids to ensure a mess-free process.
What is your return policy?
We offer a 90-Day Return Window for most items. Items must be unused and in original packaging. We DO NOT charge a restocking fee. See our full Refund & Returns Policy for details.
What if my order arrives damaged?
Please contact us at contact@refiillstation.shop immediately with your order number and photos of the damage. We will provide a free prepaid return label and send a replacement right away.